Everything that is listed is included in the price. That means all the food, drinks, transportation and activities with tickets in certain areas. Only 2 things that are not included in price are:
1) drinks in clubs
2) changing restaurant meals from the ones which were agreed on
After you book your week we will organise activities in the most ideal way and send you a planed schedule of your week. For example, if you were partying the whole night we certainly won`t put any activity tomorrow morning. Also, there could be some adjustments to the calendar because we depend on weather and other factors.
All activities you are booking are private for your group. That is especially important for boat tours because it is not unusual for bookers to overcrowd boats and limit your ability to experience the tour as freely as you should.
Problem with paying all expenses online is that transferring big amounts of money is highly suspicious to banks and Paypal. Large amounts of money can be on hold for few weeks which prevents us from organizing and booking everything on time.
The maximum amount of money you can carry with you when you are entering an EU country is 10 000 euro. Considering the average cost of a package is between 1500-2500 euro you are well below limit.
You will be picked up from the airport and driven directly to the villa by our professional drivers. If that still seems like a problem to you, contact us and we will try to find some other solution.
Problem with guests using their cars is that loto f time we are going to areas where is really hard to find parking and may quite often be difficult to find. So leave your car at villa and enjoy your stress free week.
All you have to do is arrive at the airport and inform us of your time of arrival. Simply leave everything else to our team of hosts and let them guide you through the rest of your unforgettable week.
From the moment you land till the time you come back to the airport, everywhere you want to go in a 30km radius from villa is included in the price. Also, it goes without saying that you have transportation to any activity you book.
If you have any special requests for food, drinks or anything else, please mention it before submitting the reservation. If anyone has a certain allergy, or any food preference, please let us know and we will take care of it.
We are more than happy to help you with any special requests. From birthday cakes to fireworks and private DJs, we can arrange everything.
Important information
Last updated: June 22nd 2020
Age
The Discover Adriatic works on a set age policy (18-45) meaning all guests must be at least 18, most 45 years of age. If you do not meet this age requirement, you can still get in if you get approved (please email us a request on info@discoveradriatic.com), otherwise you won’t be accepted.
Prices and Payments
For the 2021 season prices range from €79 per person per day. Once you have chosen and booked a villa you need to pay a deposit of €400 per person (bank card through PayPal) in order to submit booking. Remaining balance is paid by each person for it self uppon arrival.
Experiences Schedule
Each of our experiences described to you prior to the trip have their unique characteristics. With weather and other external circumstances being a big deciding factor for our events (like the motor yacht and sailing yachts boat trips), we can't always guarantee events will happen more than a few days in advance. However, we’ll do our best to reschedule for other days, so every week gets all the planned events until the end of the stay. Some important info and quick tips on booking and payments. For more detail please check out our FAQ
Gender Ratio
The booking gender ratio refers to the male / female ratio at the time the Booker makes a booking. The Discover Adriatic staff may be able to authorize a change; however, this will incur an admin fee in accordance with the terms and conditions. If at check-in, your group ratio does not match the booking ratio, you may be charged a €200 administration fee for each guest that requires adjustment.
How to Book
Booking is done by one person, the Booker, online. This person will be responsible for organizing payments, filling out the crew list details and acting as the main contact upon arrival and departure. The booker is responsible for making sure payments are made on time. Passports, Visas and travel insurance It is your obligation in order to have valid travel documents. You must ensure that you have a valid passport and any necessary visas to enter the country you are visiting, including transit stops, prior to your departure. We do not accept any responsibility if you cannot travel because you have not complied with these requirements. Booking can be made at the latest 45 days before your planned staying.
48h booking confirmation policy
From the moment you book, we hold the right to a 48 hour long booking confirmation period during which we can accept or refuse a booking without any particular explanation. Afterward we will create your booking and send it to you on your email. In the case of a refusal your deposit will be returned to you in the shortest possible time.
Price currency
The Discover Adriatic’s default price is in Euros (€). When making a booking, you will be quoted to pay in Euros (€) if you choose to pay in any other currency, the price listed will change depending on fluctuations in exchange rates on PayPal. Problems with payments If your payment is declined, please contact your bank to check with them for possible reasons for this. If you still have trouble making payments, please use another card or contact info@discoveradriatic.com If you will not be able to make an installment due date, please contact us at info@discoveradriatic.com and let us know in advance so that we can see if we are able to do to help you.
Debit / Credit Card payments
We can accept credit cards through PayPal: Debit cards, Visa credit card, MasterCard, American Express.
Changes to Bookings
Must be made by emailing info@discoveradriatic.com This may involve manual changes which will incur an admin fee, for further information please refer to the legal section of our website in addition to our FAQ.
Cancellation
If you need to cancel your booking, the Booker should email us immediately at info@discoveradriatic.com We understand occasions change, however, payments from you activate our agreements with the charter companies and as a result, the booking deposit cannot be refunded. Keep this in mind when making a booking (make sure that your traveling companions are able/willing to pay their part to you so you don’t make a payment before your friends give you their share of the price). If you have additional questions or ideas don't hesitate to contact us, and if you'd like to go ahead and book, just click the discover button on the top right or send the required information on info@discoveradriatic.com.
Customer Care
If you have a complaint whilst on holiday, please address your complaints to a member of staff earliest possible as many complaints can be solved right away. If you cannot get a prompt resolution from the onsite team, it is essential that you report your complaint to the office immediately emailing info@discoveradriatic.com.
Disability
It is important that you tell us about any special needs and requirements so that suitable arrangements can be made. We cannot be held responsible (and can’t compensate you) if you fail to tell us about special needs/requirements that may impact your holiday.
Flights
As we cannot provide compensation or reimbursement for lost flights, guests are advised to book flights to and from the relevant destination well outside check in and check out times in order to accommodate for any unforeseeable or unpreventable circumstances.
Standard of Services
Whilst we aim to provide the highest level of services, some components of the holiday (such as Wi-Fi, bathrooms, AC, refrigeration etc.) can differ from the standard of service that you may experience whilst at home.
Travel Advice
For the latest travel advice including security and local laws, as well as passport and visa information, check your local Foreign Office authorities.
Travel Insurance
The price you pay does not include travel insurance as The Discover Adriatic does not sell or organize such insurance. In accordance with our bookings terms and conditions, you must have sufficient travel insurance that covers adventurous activities such as scuba diving prior to the commencing of your holiday.
Security Deposit
Upon arrival, we may require a deposit to cover additional cleaning, loss, or damage caused to the properties. This will be refunded (less any sums deducted for damages) at the end of your trip. Payment can usually be made by credit or debit card or cash. We strongly advise for the whole group to be present at check out in order to contest any deductions we may make. If you or the Booker is not present, the host will be forced to sign off on deductions, which could risk the partial/whole loss of your deposit. You are responsible for the whole villa and not just your bedroom or apartment.
LAST UPDATED: 22 OCTOBER 2020
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2. Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We will notify you of such changes by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
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